Our Website Maintenance Services
XCEEDBD provides business website maintenance services which include:
Web Site Support – managing the technology associated with owning a website, from domain name registrations to content management systems. Web sites require ongoing management. We own the safety and security of your website and work to provide peace of mind when it comes to its day-to-day operation.
Making Changes and Updates on Demand – handling regular requests to add pages or have a photo changed or just about anything that a website could have done to it. We work well with CEOs and office admins and field supervisors who just need to get information on the website as quickly and efficiently as possible.
Technical SEO – ongoing optimization of websites for improved performance within search engine standards including page speed and tag management. We work well with SEO consultants who prefer to focus on on-site and off-site SEO strategies.
Marketing support – providing for the more technical aspects of online marketing found in email services and traffic analysis. We work well with marketing departments or directors who have specific objectives and need expertise to get them done.
Operational support – payment gateways, online payment integration, ecommerce system management, and application integrations (CRM, Accounting, etc). We work well with accounting departments and sales teams in getting the website to be a team player.
You'll find our team of professionals are:
Fast – we are available to you via email or phone for taking your requests. We have a commitment to a two business day turnaround on any task two hours or less, and we usually get those tasks done same day.
Proactive – we monitor your website for optimal performance. Website systems unique to your website installation will require regular updates or maintenance. When critical in nature – such as a security patch or a version update – this work is done immediately and billed to your account. Non-critical items are presented as a ticket for your approval prior to work being completed.
Knowledgeable – we hire technically skilled and proven web developers. We’ve vetted out all of our staff so that you don’t have to worry about the level of knowledge or capability. To add to that, we have a deep bench of expertise. Should you have a unique maintenance need, we can most likely meet it.
Friendly – we hire nice people that are easy to talk to. To add to that, you have access to the entire team. If an issue arises that requires we pull in additional resources, we can.
Accountable – we treat your time like the money it is and carefully tend to it. Bankable hours, online ticketing system, time tracking system and easy terms make XCEEDBD highly accountable for your investment.
We’re happy to talk to you about our services. Click here to contact us or call +880 1823 833 897.
What’s Included in a Website Maintenance Plan?
Our packages include all the standard updates necessary to maintain a website. Examples of services included in our plans include*:
- Text: Additions or deletions
- Photos: Additions, deletions and basic retouching
- Webpages: Additions or deletions using existing webpage design
- Navigation: Basic navigational changes (add, move or delete an item in the navigation)
- File Downloads: Additions or deletions of PDFs and other documents
- Videos: Insertion or deletion of pre-edited video
- Links: Additions or deletions
- Color and Background Images: Changes/replacements
- Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)
- All Standard Support: Help with e-mail set-up, etc.
*Please note: this list is an example of the services included in the website maintenance plans. This is not a complete list.